Latest Updates for Learners, Applicants, Parents and Carers
How we’re keeping our community safe
The new academic year is now well underway and we’re delighted to be welcoming everyone back on campus.
We’re working hard to make sure everyone is kept safe on campus and we appreciate the support of our staff and learners with this. Here are a few Frequently Asked Questions to help explain the measures we have in place.
What specific measures has the college put in place to keep everyone safe?
We’re encouraging everyone to keep a safe distance when they can. We’re wearing face coverings in all communal areas and on college transport. In classrooms, where face coverings are not required, we have seating plans in place to help minimise contact and assist trace and track. We also have a ‘keep left’ system and encourage single file in corridors. We are continuing with our enhanced cleaning and ventilation processes and increased hygiene.
What are we doing about testing and vaccinations?
We have Lateral Flow Device testing kits available to all staff and learners and these are readily available in each reception area, so you can pick up what you need when you need it.
We’re also supporting the vaccination rollout to 16-17-year olds and we’re working with Aneurin Bevan Health Board to set up vaccination hubs. Our first hubs are starting this week at Newport and Crosskeys campuses, with more to follow.
My course requires work placement and visits. Are these still allowed?
You can still attend work placement by agreement with your teachers as the college needs to undertake full risk assessments of placement providers.
At the moment, we aren’t allowing any overnight visits (in any country). We will be reviewing this at the end of October.
What should you do if you have symptoms while you’re in college?
- You must return home immediately and arrange to take a PCR test. You can book this on the website: https://www.gov.uk/get-coronavirus-test or by dialling 119.
- Inform your Personal Tutor.
- If you’re unable to go home immediately, contact a member of staff who will organise a safe isolation place through the caretakers.
- If the test result is negative, you can return to college.
- If the test is positive, you should inform your Personal Tutor and follow the guidance in the next section (“…you have tested positive for Covid-19 on a PCR Test”).
What should you do if you have tested positive for Covid-19 on a PCR Test?
- You should self-isolate for 10 days. Make sure you’ve informed your Personal Tutor.
- Your Personal Tutor will report this on your behalf using the Covid-19 reporting form. The college Track and Trace Officer will then contact you to identify other people you have been in close contact with whilst in college.
What should you do if a member of your class has tested positive for Covid-19?
- The college Track and Trace Officer will contact the person who has tested positive and identify anyone in college who has been within 2 metres for more than 15 minutes. This is referred to as a ‘close contact’.
- The college Track and Trace Officer will send all ‘close contacts’ a ‘Warn and Inform’ letter with the following guidance:
Please note that we refer to PCR tests as this is in line with the current official guidance.
What should you do if a member of your household has tested positive?
If a member of your household is tested positive, you should organise a test immediately. You should follow the guidance in the ‘Warn and Inform’ letter on the previous page.
What should you do if you’re unable to take a PCR Test because you’ve had COVID-19 within the last 90 Days?
Anyone who has previously received a positive COVID-19 PCR test result should not be re-tested within 90 days of that result, unless they develop any new symptoms of COVID-19.
If you are in this position you may return to campus. However, if you develop any symptoms you must isolate immediately and organise a PCR test.
New applications are still being processed as normal. Please visit the learning section of our website and apply today!
Interested in a part-time course?
If you’d like to join one of our popular part-time courses, call our Student Recruitment team on 01495-333777 today. Payment will need to be taken to secure your place. Don’t delay, enrol today!
If you’re a learner who needs to pay fees, please complete your enrolment and you’ll be contacted when the payment portal is available. No payments are currently being taken on campus.
The CG Connect App is our learner app that holds lots of useful information including your timetable. If you haven’t already, download it now from the app store (it’s also available via a browser).
If you need to speak to us about a specific issue, you can contact us by phone or email:
- Questions about your application?
- Questions about online enrolment? Onlineenrolment@coleggwent.ac.uk or Tel: 01495 333 010
- Torfaen Learning Zone and Usk Campus:
- Head of Learner Services: Hughes@coleggwent.ac.uk
- Learner Services Support Assistant: Wiliams@coleggwent.ac.uk
- Newport Campus:
- Head of Learner Services: Bridgman@coleggwent.ac.uk
- Learner Services Support Assistant: Casa@coleggwent.ac.uk
- Crosskeys Campus:
- Head of Learner Services: Mills@coleggwent.ac.uk
- Learner Services Support Assistant: Hawkins@coleggwent.ac.uk
- Head of Learner Services: Hodgson@coleggwent.ac.uk
- Learner Services Support Assistant: Pinney@coleggwent.ac.uk
- ICT password problem?
Reset your password by emailing firstname.lastname@example.org.
- Questions about your grades? If you haven’t received the grades you were hoping for, please attend your enrolment appointment and we’ll discuss your options with you or for more information visit our dedicated results page.
Our three key priorities are as follows:
- Keep everyone safe
- Keep learning going
- Minimise non-essential contact
All updates will be posted here and across our various social media channels as soon as they’re available. So for any new information, please check our online platforms in the first instance.
For further information, we recommend that you also refer to the Welsh Government website and the Foreign Commonwealth Office and download a free information book explaining the Coronavirus to children, illustrated by Gruffalo illustrator Axel Scheffler.