• Full Time
  • Level 3

NCFE Introductory Diploma in Travel and Tourism Level 3

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Subject Area
Travel and Tourism
Start date
1 September 2026
Duration
1 year
Mode of study
Full Time
Location
Crosskeys Campus
Level
3

Course Overview

Go further with your career in travel and tourism with the level 3 Introductory Diploma in Travel and Tourism!

This course will give you the advanced skills you need to work in the industry or progress into higher education. You’ll gain a broad understanding of the sector, along with a range of specialist skills.

… You have a keen interest in the world of travel and tourism

… You want to learn more about the travel and tourism sector

… You’re interested in a career in travel and tourism

… You’re excited to travel the world, meet new people and explore new places.

Working in the Travel and Tourism industry can bring a whole host of exciting opportunities. You could find yourself travelling abroad on a daily basis, working internationally, or meeting people from all over the world when they visit your home country.

The industry is already responsible for more than 10% of global employment and around 2,000,000 people work in tourism in Britain, making it one of the country’s most popular industries.

Units covered on the course include:

  • Investigating the Travel and Tourism Industry
  • Business of Travel and Tourism
  • Customer Service
  • UK as a Destination
  • Retail Travel
  • Tour Operations
  • European Destinations
  • Preparing for Employment
  • Work Experience
  • Investigating the Cruise Industry
  • Specialist Tourism
  • Business Travel Operations
  • Working as a Holiday Rep
  • Organising a Study Visit
  • Marketing Products and Services
  • Long Haul Destinations
  • Researching Current Issues in the Travel and Tourism Industry
  • Responsible Tourism

The course is assessed through portfolio work, coursework, projects, group work and presentations.

Upon completion, you’ll achieve:

  • Level 3 Extended Diploma in Travel and Tourism
  • Welsh Baccalaureate
  • Appropriate supporting qualifications to broaden your skill set and meet the needs of the industry
  • Skills activities
  • Maths and English (if you haven’t achieved a Grade C or above at GCSE level)

To enter this course, you will need a minimum of 5 GCSEs (grade C or above) to include English/Welsh First Language and Maths/Numeracy OR an appropriate Level 2 Diploma qualification at Merit grade with GCSE English/Welsh Language and Maths/Numeracy at grade C or above.

You must have good communication skills and enjoy working as part of a team.

After your two year course, you can progress onto the HND in Tourism, Hospitality and Event Management at Coleg Gwent (franchised with Cardiff Metropolitan University), gain employment, or progress onto a travel and tourism related university course.

A minimum of 5 GCSEs (grade C or above) to include English/Welsh First Language and Maths/Numeracy OR an appropriate Level 2 Diploma qualification at Merit grade with GCSE English/Welsh Language and Maths/Numeracy at grade C or above.

You’ll be required to purchase a uniform, which will cost between £90 – £140, as well as to pay for trips and visits during the course, which will cost approximately £150.

Travel and Tourism

Crosskeys Campus

Course Code
CFDI0591YO
Duration
1 year
Mode of study
Full Time

All courses may be subject to change and cancelled if deemed not viable to run.

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