• https://www.coleggwent.ac.uk/january

For more information or to apply for any of our courses

01495 333777

Information for parents

Information for parents at Coleg Gwent, South Wales

Information for parents

Student disciplineWe want everyone to enjoy their time at college and we expect good behaviour from all students, including respect for others. The student Code of Conduct explains our key rules and regulations.

We operate a formal Learner Disciplinary Policy and all students normally go through each stage of the disciplinary procedure. However, there may be times when the nature of the behaviour results in a Red Card or exclusion even though it may be the first time such behaviour has taken place – it depends on the seriousness of the situation.

There are normally four stages to the student disciplinary procedure:

- Informal stage - note of concern

- Formal stage 1 - yellow card

- Formal stage 2 - red card  

- Formal stage 3  - disciplinary hearing

Where appropriate, we will involve you in the disciplinary process.  


Lateness and absence from collegeWe expect all students to aim for 100% attendance and punctuality. If your son or daughter cannot attend college for any reason, they must inform their tutor by leaving a message with the campus, before 10am. It is important that they attend all lessons regularly and promptly, as a poor attendance record will affect their entitlement to grants or even prevent them from sitting exams.

Any student that arrives more than 10 minutes after the start of a lesson will be marked as late for that lesson. Necessary short-term absences must be explained by a sick note and any routine appointments should be made outside of college hours.

If your son or daughter is ill for more than a week or they are missing a major assessment or exam, they must provide a medical certificate from their doctor and send it to their personal tutor. They should keep their personal tutor informed at all times to make sure they do not lose their place on the course and that arrangements are made for work to be sent to them, if this is appropriate.

Under normal circumstances, after four weeks continuous absence without notification, it will be assumed that a student has withdrawn from their course. Please ensure that your son or daughter does not simply stop coming to college, whatever the reason. They should speak to their personal tutor or to the student services assistants, who are there to support them.


What you as a parent can expect from usWe aim to keep you well informed about your son or daughters progress through parent evenings, letters and regular reports. You can also access your son or daughters electronic Individual Learning Plan (eILP), by asking them for the log in details. The eILP will illustrate the progress that they are making against targets that they have agreed with their personal tutor. We are always happy to answer any queries that you might have, or you can contact the personal tutor to discuss any concerns.

We recognise and welcome the contribution which parents/carers can make to their son or daughters success. We constantly monitor subject progress, attendance, motivation and general wellbeing. Based on this monitoring we periodically produce detailed subject reports and send them directly to you. In addition, we hold an annual Parents Evening on each campus, where you will have opportunity to speak to subject lecturers and personal tutors.


Equal opportunities The college is an equal opportunities organisation and welcomes all members of the community. We aim to give everybody the same chance to succeed regardless of their race, religion, gender, gender reassignment, sexual orientation, disability or age.


Learner VoiceColeg Gwent believes in listening to students’ views and offering a variety of opportunities for them to have direct involvement in assessing and shaping their own learning experience in college.In recognition of this, the College was awarded the ColegauCymru Awards for “Innovation in responding to the learner voice” (2011) and “Learner Voice” (2014). We want you to know that we will listen to your son or daughter's views and ensure that it will make a difference to their life at the College.



Q Why should my son/daughter study at Coleg Gwent?Coleg Gwent is one of the largest and most successful colleges in Wales, and we’re also your local College. Coleg Gwent proved to be amongst the best further education colleges in Wales in the 2014 Annual Performance Report by Estyn (Her Majesty’s inspectorate in Wales).  

In Wales, Coleg Gwent:

Is one of the top performing colleges with 93% of students completing their course and the highest outcome for attainment at 95% alongside Grwp NPTC Group

Achieved excellent results in more subject areas than any other FE college

95% of our students achieve their qualifications


Q What other opportunities do you offer?We’re committed to developing confident and ambitious young people, and extra-curricular activities are a great way of doing this. So alongside their course, your son/daughter will be able to get involved in sport, fundraising and volunteering opportunities. This equips young people with life and work skills, helps them meet new people and looks great on their CV.


Q Who will ‘look out’ for my son/daughter whilst they’re in college?Student safety and wellbeing is our priority. All our staff undertake safeguarding training and our extensive support network ensures they are safe and have access to support services that meet their individual needs. Our disciplinary system ensures that any issues are dealt with effectively and promptly, to maintain our high standards of behaviour.

We want to prevent people from being exploited or radicalised in terrorist ideologies.  Find out what you should do if you have any concerns.


Q Will my family still receive benefits if my child leaves school to attend the college?Yes, if your son or daughter is in full time education, whether in school or college. Students can also apply for assistance through the Education Maintenance Allowance (EMA) to provide some support during their studies. Apprentices may be considered to be employed, rather than have student status; therefore, if your son or daughter is considering an Apprenticeship scheme, you would need to discuss the possible impact on benefit entitlement.


Q What should I do if I wish to make a complaint?If you do have any concerns about any matter in relation to the college, please contact your son or daughters personal tutor in the first instance. We do recommend that you talk through the problem with the personal tutor or the head of school, as on most occasions we have found this the best way to resolve problems. However, if you would like to make a written complaint, i.e. email, customer feedback form or letter, it should be addressed to one of the following:

• PA to respective Campus Director: concerns relating to campus services

• Manager (Community Education): concerns relating to Community Education 

• Director (Employer Engagement): concerns relating to commercial courses

• Director (Learner Services & Skills): concerns relating to college-wide issues 


Q How much work are learners expected to do outside of class?This will vary from course to course, but all students on full time courses should be spending some time each week on work outside classes, which can include research for assignments, extra reading or homework. Less than 10 hours per week would be unusual, and homework will, of course, increase at certain periods of the year, such as prior to examinations or assignment deadlines. If you are concerned that your son or daughter does not appear to be spending sufficient time studying, please contact their personal tutor.



Share this page