Virtual Online - IT Support Certification Programme with Job Placement

Key Information

Subject Area

Subject Area
Personal Learning Accounts

Mode of Study

Mode of Study
Open/Distance Learning



Start Date

Start Date

In a nutshell

A Personal Learning Account is a new initiative from the Welsh Government. It is a free and flexible way to learn. The initiative will offer people the chance to access free, part-time courses that offer flexible and convenient learning around their existing lifestyle.

IT Support jobs enable you to enter the IT industry, while gaining essential knowledge, confidence and skills, with the goal of moving into more senior job roles in the future.

Having these fundamental skills provides a framework for you to be able to progress to other sectors of the industry too, such as Network Administrator, Cyber Security, Cloud Architect, and DevOps, which are all often considered to be futureproof careers.

This course is for...

...anyone over 19, living in Wales, in employment and earning less than £26,000 a year.

...anyone who wants to take the next step in their career or move into the Technology sector.

...anyone who wants to start a career in IT & Cyber Security or are wanting to get your foot on the job ladder with an IT Support job.

Course content

The IT Support with Job Placement Programme has been developed to provide you with the necessary training to be able to work within an IT Support job. Through our training, you will gain the skills and knowledge required to be success inside an IT Support role. Upon completion of the training and practical labs we guide you through the second part of the programme – the Job Guarantee.

Units of Study include:

  • Introduction to Desktop Support
  • Modern Desktop
  • Installing and Configuring Windows Server 2012
  • Microsoft 365

Entry Requirements

There are no entry requirements but it is beneficial if you are a fast learner with a passion for IT.

Additional information

This course is for one year.

Where can I study Virtual Online - IT Support Certification Programme with Job Placement?


Have any questions or are not sure if this is the right course for you?

Contact our Student Recruitment team

All courses may be subject to change and cancelled if deemed not viable to run.

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