E-Learning ITIL® 4 Foundation with Exam
In a nutshell
A Personal Learning Account is a new initiative from the Welsh Government. It is a free and flexible way to learn. The initiative will offer people the chance to access free, part-time courses that offer flexible and convenient learning around their existing lifestyle.
This course is an entry-level ITIL® qualification, providing an understanding of the key concepts and terminology behind ITIL®. These topics include the seven guiding principles of ITIL® 4, four dimensions of service management and much more!
This course is for...
...anyone over 19, living in Wales, in employment and earning less than £26,000 a year.
...taking the next step in your career
...anyone can enrol and learn about the key ITIL® techniques, terminology and processes.
The course includes:
- How ITIL® builds upon and support Lean, Agile, DevOps, and other project and process management practices
- The seven guiding principles of ITIL®4
- ITIL® service value system
- The four dimensions of service management
- The ITIL® practices; understanding the purpose and key terms of all 15, with an in-depth understand of seven
There are no formal requirements, anyone can enrol and learn about the key ITIL® techniques, terminology and processes.
This course would benefit those new to the industry, or who are currently working in the sector but require validation through a qualification to support that experience.
This course is for three months.
Have any questions or are not sure if this is the right course for you?
Contact our Student Recruitment team
All courses may be subject to change and cancelled if deemed not viable to run.Print course information