City & Guilds Diploma for IT Users (ITQ) Level 3
In a nutshell
This IT User qualification will enable you to use a variety of software applications and systems, such as Word, Excel, the internet and databases. You will develop an understanding of the fundamentals of computing systems and customer care. Developing your skills in problem solving, time management and confidence.
This course is for...
... anyone with an interest in working in an ICT support function
... people looking to enhance their support skills within an ICT function
... individuals looking to improve their job prospects in a wide area of IT related fields
Possible units studied include:
- Customer support provision
- Testing ICT systems
- Plan Delivery of ICT Support Services
- Maintain ICT Equipment
- Install, configure and upgrade ICT software
- Technical documentation and procedures
You’ll need a minimum of 4 GCSEs grade C or above to include Maths and English/Welsh First Language, or appropriate Level 2 Diploma qualification with GCSE Maths and English/Welsh First Language at grade C or above.
Industry experience will also be taken into account.
Assessment of your work could be carried out both internally and externally in the form of examinations, assessment work and multiple choice online tests.
Have any questions or are not sure if this is the right course for you?
Call 01495 333 777 to speak to our Student Recruitment team
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