eLearning - ITIL® 4 Foundation with Exam

Key Information

Subject Area

Subject Area
Personal Learning Accounts

Mode of Study
Mode of Study
eLearning Study is in a self-paced, self-organised manner using an internet enabled device.
Location

Location
Flexible

Sector

Sector
IT and Networking

Start Date

Start Date
Flexible

In a nutshell

A Personal Learning Account is a new initiative from the Welsh Government. It is a free and flexible way to learn. The initiative will offer people the chance to access free, part-time courses that offer flexible and convenient learning around their existing lifestyle.

This course is a foundation level IT service management qualification, providing an understanding of the key concepts and terminology behind ITIL®. These topics include the seven guiding principles of ITIL® 4, four dimensions of service management and more!

This course is for...

...anyone over 19, living in Wales, in employment and earning less than £29,534 a year.

...you want to take the next step in your career

...anyone who wants to learn about IT Service Management and the key ITIL® techniques, terminology and processes.

Course content

The course includes:

  • How ITIL® builds upon and support Lean, Agile, DevOps, and other project and process management practices
  • The seven guiding principles of ITIL®4
  • ITIL® service value system
  • The four dimensions of service management
  • The ITIL® practices; understanding the purpose and key terms of all 15, with an in-depth understanding of seven

There will be an ITIL 4 Exam.

Entry Requirements

There are no formal requirements, anyone can enrol and learn about the key ITIL® techniques, terminology and processes.

Additional information

This course would benefit those new to the industry, or who are currently working in the sector but require validation through a qualification to support that experience.

This course is delivered by eLearning. This means that you should be motivated to study in a self-paced, self-organised manner using an internet enabled device.

The course includes an exam which is invigilated online and you need to have access to an internet enabled device with a microphone and a webcam.

Where can I study eLearning - ITIL® 4 Foundation with Exam?

MPLA0054AA
Flexible

All courses may be subject to change and cancelled if deemed not viable to run.

Have any questions or are not sure if this is the right course for you?

Contact us on 01495 333597 / 07485 314832
or email pla@coleggwent.ac.uk.